Terms and Conditions

                                                                              TERMS AND CONDITIONS OF SALE


Southern Dental Pty Ltd can provide loaner equipment, upon availability and request. Loaner suction motors, air compressors, oiling systems and autoclaves may be provided whilst your equipment is being repaired by us. Rental fees for loaner equipment are assessed on a case by case basis and quoted prior to installation.


Southern Dental Pty Ltd will match prices. Simply provide a current copy of our competitor’s advertised price or quotation for verification. We reserve the right to rescind this offer due to the limited availability of inventory or where it is commercially unviable to fulfil the order.


Our standard trading terms are 14 days. The dental equipment, spare parts and consumables stock remains the property of Southern Dental Pty Ltd until payment is made in full. Southern Dental reserves the right to request payment in advance for large, indent or special order items and will advise at the time of ordering where this is applicable. Capital equipment purchases must be paid for prior to delivery and installation or 14 days from the date of manufacturer’s invoice (whichever comes first).

In the event that the dental equipment, spare parts and consumables stock are not fully paid for, Southern Dental reserves the right too hand over any outstanding account to our debt collection agency. All costs associated with the recovery of overdue accounts will be borne by the client.


If the order for the dental equipment, spare parts or consumables stock made under this agreement is cancelled for any reason, then a restocking fee of  30% will apply.


Returns or claims will not be accepted without prior authorisation and only within 14 days of the invoice date. Only items returned unopened, in their original packaging and in a saleable condition will be accepted and you must return these items at your own expense. Returns of indent or specially ordered items will not be accepted. Returned items will be credited to your account. This credit may be offset against future purchases but refunds will not be issued. Credits can be applied to returned goods, less cost of original freight charges. If ordered items are returned within 14 days of the invoiced date a credit will be raised less 20% handling fee.